Here's what happens at most law firms when the phone rings.
If someone answers, they spend 15-20 minutes on a call that may or may not be a real case. If nobody answers, it goes to voicemail. Half the time, nobody follows up. The prospect calls the next firm on the list.
Both outcomes are expensive. The first costs attorney time. The second costs revenue.
Aria solves both.
The average law firm loses 8-12 hours per week on intake calls that never convert. That's $3,000-$6,000 in unbilled attorney time. Every week.
When a call comes in and your team can't answer, Aria picks up. She qualifies by case type — family law, personal injury, criminal defense, corporate, real estate, immigration. She captures structured facts: what happened, when, who's involved, what they need.
Then she routes. Family law intake to the family law team. PI to PI. High-urgency matters get flagged immediately. Routine consultations get scheduled automatically.
The structured intake data flows directly into Pipeline Space. A new deal is created with the right practice area, the right stage, and the right assignee. No manual entry. No lost details.
Attorneys see qualified intake, not raw calls. They spend time on matters that convert, not on screening calls that could have been handled by a well-trained receptionist.
Except Aria doesn't call in sick, doesn't take lunch breaks, and doesn't forget to follow up.
That's not a gimmick. That's the difference between a firm that converts 30% of intake and a firm that converts 60%.